FAQs - Facilities
To find out what is included and what is available at the Property, please visit 'Facilities'
Q: How do I access the FREE Wi-Fi?
When you arrive, simply ask us about the FREE Wi-fi which is available to all Apartment types. You will be provided with a Password and instructions on how to access the Connection. Instructions are also available in the Apartment Compendiums (Information folder).
Q: Do you have Cable / Satellite TV?
We offer FREE Cable TV in all of our Beachfront Apartments (only). This includes all 1, 2 and 3 Bedroom Beachfront.
All 2 Bedroom Ocean and Garden view apartments have Digital Television which includes over 15 channels. There is also a DVD Player in each apartment.
Q: Do you have a swimming pool suitable for small children?
Each apartment type is housed in it's own complex with each complex having it's own swimming pool and BBQ area. If the pool is not suitable for your child, please contact Reception to discuss your individual needs.
Q: Are there Disabled Facilities at On The Beach?
Although we don't have specific Disabled Apartments, our 2 and 3 Bedroom Beachfront complex is suitable to most by means of the following:
Large spacious apartments
There is at least one shower in the apartment which has only a small lip into the shower itself
There is a lift in the complex
Shower chairs available on request
The swimming pool is inaccessible by wheel chair, however the complex next to this one is accessable and disabled guests are welcome to use this. Please discuss individual needs with Reception prior to arrival.
Q: How many floors are there, and is there a lift to each apartment?
Each of the 7 buildings that form On The Beach Holiday Apartments are three (3) levels or floors.
There are two x 2 bedroom beachfront complexes, one of which does have a lift. This complex also houses the 3 bedroom beachfront apartments.
For the 2 Bedroom beachfront apartments, the lift access cannot be guaranteed when making a booking, however a request can be submitted and notes will be made to ensure we do our best to accommodate your needs.
Q: Are beach towels available?
Beach towels are available for hire at a small cost of $1 per day for the duration of your stay.
Should you choose not to keep your towel and launder it yourself, the charge is $2. These charges can be placed on your room account and settled prior to departure.
Q: There are many buildings in the photos. Which is On The Beach Holiday Apartments?
On The Beach is comprised of 7 individual buildings, each being an important feature of why On The Beach is so popular and why we have over 50% of our guests visit year after year.
The seven buildings offer privacy and security. They are small, secure complexes each with its own swimming pool, car parking area and landscaped BBQ area.
When we are fully booked, you can still enjoy a swim with complete privacy. Some of the buildings may only have 2 holiday apartments in them, meaning that the other occupants may be at work or living away from the area.
Each complex has walkways leading to the central Reception office and to the beach. Pathways winding through beautiful tropical gardens remind you of the typical North Queensland rainforest.